Terms of service

Effective Date: August 25, 2026
Website: formaandflux.com
Operating Entity: Home Bee Appliances Ltd (company number 14427460)

These Terms of Service govern your use of the Forma & Flux website and purchases made through formaandflux.com.

1. Business Information
Forma & Flux is a trading name operated by Home Bee Appliances Ltd, a company registered in England and Wales.

  • Registered Office: Flat 1, 59 Camp Road, Farnborough, England, GU14 6EN, United Kingdom
  • Email: info@formaandflux.com
  • Phone: +44 7417 395333
  • US fulfilment: Chicago Warehouse 3PL, 3301 W 47th Pl, Chicago, IL 60632, United States

2. Use of Our Website
By using our website, you agree to use the website lawfully and in accordance with these Terms.

You must not use the website for fraudulent, unlawful, abusive, or unauthorized purposes or attempt to interfere with the security or operation of the website.

3. Products & Product Information
We make reasonable efforts to provide accurate product descriptions, specifications, images, dimensions, and other product information.

Minor differences in product appearance may occur due to photography, screen settings, manufacturing variations, or packaging.

Customers should review the product description and specifications carefully before placing an order.

4. Product Compatibility
Where applicable, product listings may include compatibility information, appliance model references, dimensions, specifications, or other identifying information.

Where a title starts with “Compatible with”, the part is an aftermarket piece sold under the Forma & Flux seller brand. Where a listing is a genuine manufacturer spare, that listing says so.

Customers are responsible for reviewing the available product information before ordering.

If you are unsure whether a product is suitable for your appliance, please contact us before placing your order.

5. Third-Party Brands & Trademarks
Forma & Flux is an independent retailer. We are not an authorised dealer and are not affiliated with, sponsored by, or endorsed by third-party manufacturers or brands referenced on this website unless explicitly stated otherwise.

Third-party brand names, trademarks, logos, model numbers, and other identifying references remain the property of their respective owners.

Where used on our website, such references are provided for product identification, description, or compatibility purposes.

6. Pricing
Product prices are displayed in US Dollars (USD) unless otherwise stated.

We make reasonable efforts to maintain accurate pricing information. However, errors may occasionally occur.

If an obvious pricing or listing error affects an order, we may contact the customer before fulfilling the order to confirm whether the order should proceed at the correct price or be cancelled and refunded.

7. Orders
An order is submitted when you complete the checkout process and receive an order confirmation.

We reserve the right to cancel or decline an order where reasonably necessary, including in circumstances involving product availability, pricing errors, suspected fraud, unauthorized transactions, or other operational issues.

If we cancel an order after payment has been received, the amount paid for the cancelled order will be refunded.

8. Shipping
Shipping is currently available within the United States only. US orders are dispatched from Chicago Warehouse 3PL in Chicago, Illinois.

For information about processing times, delivery estimates, shipping charges, and tracking, please see our Shipping Policy.

9. Returns & Refunds
Returns and refunds are governed by our Refund & Return Policy.

10. Warranty
Eligible products purchased through Forma & Flux are covered by our 12-Month Limited Warranty.

For complete warranty terms, please see our Warranty Policy.

11. Intellectual Property
The Forma & Flux name, logo, website design, original written content, and other materials created by or for Forma & Flux are protected by applicable intellectual property laws.

Third-party trademarks, brand names, logos, and model references remain the property of their respective owners.

12. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be published on this page together with the applicable effective date.

13. Contact Information

  • Store Brand: Forma & Flux
  • Operating Company: Home Bee Appliances Ltd (14427460)
  • Email: info@formaandflux.com
  • Phone: +44 7417 395333
  • Registered Office: Flat 1, 59 Camp Road, Farnborough, England, GU14 6EN, United Kingdom
  • US fulfilment / returns: Chicago Warehouse 3PL, Client #1042, 3301 W 47th Pl, Chicago, IL 60632, United States